Your Licensing Guide

You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact Brantford directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.

Licences expire exactly 365 days from the licence start date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.

As you are required to provide documentation to demonstrate proof that your pet has been spayed/neutered, our customer care team members are not able to review this documentation and therefore cannot process new licences for spayed/neutered pets over the phone. You must licence online where you can upload the required documentation, or present it in person at a the City of Brantford located at 58 Dalhousie Street, Brantford ON N3T 5R7. Once we have documentation on file, we do not require it again, and thus, renewals can be processed over the phone.

Licences are required to be renewed prior to the expiration date each year.

All dogs over the age of three months are required to be licenced

Refunds may be granted for a licence if a pet passes or is returned within 30 days of the licence purchase.

It makes sense to renew your pet's licence early! You may renew your pet's licence within 60 days of your pet's current licence expiration date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.

You may licence in person at Brantford City Hall located at 58 Dalhousie Street, Brantford ON N3T 5R7

Please visit Brantford City Hall in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.

If your community requires proof of spay/neuter for your pet in order to receive a discounted licensing rate, you will need to upload the appropriate documentation stating that your pet has been spayed/neutered to your online account. Once the documentation has been approved by the City of Brantford, you will be eligible to receive the new discounted rate. Otherwise, you can visit the City of Brantford in person at 58 Dalhousie Street, Brantford, ON N3T 5R7 and show proof of spay/neuter there.

Visit this page for licensing options and fees. 

The fine for failing to licence a pet is $125

Please visit the City of Brantford in person if you are qualifying for this rate for the first time. They are located at 58 Dalhousie Street
PO Box 818 Brantford, ON N3T 5R7. Once the team there verifies your designation you will be able to renew online in future years.

Those aged 65 and older qualify for the senior citizen rate.

Please visit in person at Brantford City Hall located at  58 Dalhousie Street, Brantford ON N3T 5R7 and they will be able to assist you.

If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

You are allowed for a maximum of 3 dogs per dwelling.

You are allowed for a maximum of 3 of dogs, 3 cats per dwelling.

Unless your dog was obtained prior to DOLA coming into place, the following breeds are banned: Pit Bull Terriers, Staffordshire Bull Terriers, American Staffordshire Terriers, and American Pit Bull Terriers.

The following species are required to be licenced: Dogs are mandatory and cats are voluntary

Please get in touch with the City of Brantford at  (519) 759-4150

Spay/Neuter documentation is required to be provided the first time you license your spayed/neutered pet. Proof of spay/neuter is required to receive the discounted rate. Documentation requirements help to ensure that pet information is accurate which is critical for identification reasons.

If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:

• The document provided is the right type of proof required.
• Pet and pet owner account data matches your own.
• The document is clear and legible.

Visit our DocuPet Help Desk for more information.