Brantford pet licensing
Why licence?
In accordance with local laws, pet licences are mandatory in the City of Brantford. In fact, licences are mandatory in nearly every community across North America. Why? Because licences help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for Brantford to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.
What will you need?
Licensing your pet will require specific information and proof. Having these items at the ready allows for the fastest experience. You have the option to upload a document as a saved or scanned file, or you may take a photo directly from your device on our upload page.
Payment
We securely process payment online and accept all major credit and debit cards as forms of payment.
Documents
Spay/neuter certificate
This document is required to qualify for the discounted rate and is only needed once and will be saved to your pet's profile upon upload for future renewals. This proof declaring that your pet has been spayed or neutered may be in the form of a statement or receipt from the veterinarian, shelter, or clinic that performed the procedure.
How to licence
Online
The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your licence registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it's super easy!
In-person
In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:
Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.
Brantford City Hall:
58 Dalhousie Street PO Box 818, Brantford ON N3T 5R7
If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!
Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.
Pet licence form
Phone
If you're unable to complete your pet's licence online, you can contact our Customer Care team for assistance. Please note that licences are primarily designed to be completed online, and phone support is intended for troubleshooting or special circumstances.
You must have up-to-date spay/neuter on file. We can accept credit cards and Visa/Mastercard debit cards for payment.
DocuPet Customer Care: 1-855-249-1370
Hours of Operation:Monday-Saturday: 9:00 AM - 9:00 PM EDT (excluding holidays)Sunday: 11:00 AM - 7:00 PM EDT
Licence fees & details
Pet licences are required for all dogs living in the City of Brantford. Cat licensing remains voluntary at this time. Licences are available for 1 year terms and must be renewed prior to the expiration date. You will receive reminders from us about upcoming licence expirations via mail, phone, and email.
| Dog Licences | 1 Year Fee |
|---|---|
| Altered Dog | $45.00 |
| Unaltered Dog | $75.00 |
| Senior Rate Altered Dog | $25.00 |
| Senior Rate Unaltered Dog | $30.00 |
| Cat Licences (Voluntary) | 1 Year Fee |
|---|---|
| Cat Licence | $10.00 |
| Service Dog Licences | 1 Year Fee |
|---|---|
| Service Dog | $0.00 |
- Voluntary cat licences are available in the City of Brantford. Although not required, licensing your cat is a great way to help ensure their safety.
- A replacement tag is available for a $5.00 fee.
- A spay/neuter certificate is required to qualify for the discounted rate.
- When licensing a Certified Guide or Assistance Dog for the first time, licensing must be done in person. Future renewals may be done online once the status is verified.
- Pet owners must be 65+ or older to qualify for senior citizen rates.
- Residents of the City of Brantford are allowed to own a maximum of 3 dogs and 3 cats.
- Licences are required for all dogs over 3 months of age.
Frequently asked questions
PROGRAM AND PARTNERSHIP
Why does the system say my address is not valid?
You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact Brantford directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.
LICENSING OPTIONS, DATES, AND LOCATIONS
When can I renew my pet's licence?
It makes sense to renew your pet's licence early! You may renew your pet's licence within 60 days of your pet's current licence expiration date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.
Where can I licence in person?
You may licence in person at Brantford City Hall located at 58 Dalhousie Street, Brantford ON N3T 5R7
When does my pet's licence expire?
Licences expire exactly 365 days from the licence start date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.
Why can’t I licence a spayed/neutered pet for the first time over the phone?
As you are required to provide documentation to demonstrate proof that your pet has been spayed/neutered, our customer care team members are not able to review this documentation and therefore cannot process new licences for spayed/neutered pets over the phone. You must licence online where you can upload the required documentation, or present it in person at a the City of Brantford located at 58 Dalhousie Street, Brantford ON N3T 5R7. Once we have documentation on file, we do not require it again, and thus, renewals can be processed over the phone.
Do licences need to be renewed annually?
Licences are required to be renewed prior to the expiration date each year.
How old does my pet need to be for me to licence them?
All dogs over the age of three months are required to be licenced
What is the refund policy on licenses?
Refunds may be granted if your pet has passed away, provided the request is submitted within 30 days of the license purchase date. After this period, we’re unfortunately unable to process a refund.
FEES AND FINES
What is the senior citizen age requirement?
Those aged 65 and older qualify for the senior citizen rate.
My pet qualifies for the service animal rate. What do I do?
Please visit Brantford City Hall in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.
My pet has been spayed/neutered since I last purchased their pet licence. How do I qualify for the discounted rate?
If your community requires proof of spay/neuter for your pet in order to receive a discounted licensing rate, you will need to upload the appropriate documentation stating that your pet has been spayed/neutered to your online account. Once the documentation has been approved by the City of Brantford, you will be eligible to receive the new discounted rate. Otherwise, you can visit the City of Brantford in person at 58 Dalhousie Street, Brantford, ON N3T 5R7 and show proof of spay/neuter there.
What is the fee for licensing?
Visit this page for licensing options and fees.
What is the fine for not licensing a pet?
The fine for failing to licence a pet is $125
My pet has been designated as a dangerous dog and needs to pay a special rate. What do I do?
Please visit the City of Brantford in person if you are qualifying for this rate for the first time. They are located at
58 Dalhousie Street
PO Box 818 Brantford, ON N3T 5R7. Once the team there verifies your designation you will be able to renew online in future years.
TAGS
How do I receive my tag if I don't have a current address?
Please visit in person at Brantford City Hall located at 58 Dalhousie Street, Brantford ON N3T 5R7 and they will be able to assist you.
PET INFORMATION AND PROFILES
Does my licence transfer if I am moving?
If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
MUNICIPAL INFORMATION AND BYLAWS
Is there a limit to the number of pets I'm allowed to have?
You are allowed for a maximum of 3 of dogs, 3 cats per dwelling.
Are there any restricted breeds?
Unless your dog was obtained prior to DOLA coming into place, the following breeds are banned: Pit Bull Terriers, Staffordshire Bull Terriers, American Staffordshire Terriers, and American Pit Bull Terriers.
What species are required to be licenced?
The following species are required to be licenced: Dogs are mandatory and cats are voluntary
Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)
Please get in touch with the City of Brantford at (519) 759-4150
DOCUMENT SUBMISSION
Why do I have to upload a spay/neuter document for my pet?
Spay/Neuter documentation is required to be provided the first time you license your spayed/neutered pet. Proof of spay/neuter is required to receive the discounted rate. Documentation requirements help to ensure that pet information is accurate which is critical for identification reasons.
Where can I obtain a copy of my pet’s spay/neuter document?
If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:
- The document provided is the right type of proof required.
- Pet and pet owner account data matches your own.
- The document is clear and legible.
HELP DESK
Still have a question that you have not been able to answer?
Visit our DocuPet Help Desk for more information.